i got complained about at work today. two pages of absolutely irate patron rambling. it does affect me, not in any kind of corporate loyal way. it's just sad to think that this kid possibly didn't have a fun birthday, be it our fault or the fault of his insane mother.
i'm sure we did what we should, and could. obviously i will try to take this on board, and i will be more conscious of the group and whether or not they're having fun. still, it's tough to claim that at no time did we attempt to entertain the kids. really? i don't believe it. i hate that i'm doubting myself, but it becomes something that haunts your professional career. there will be a record of this on my trim record now. fuck fuck fuck.
anyway, write it down, put it away, and put it out of your mind. physicalised and diminished. resolved. study now!
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